2010 NAPGCM Annual Conference

Wednesday April, 14, 2010

7:30 a.m. - 4:00 p.m.     Registration Desk Open

8:00 a.m. - 5:00 p.m.     Presession

Care Management 101: What To Do Before You Hang Up Your Shingle!
Steven M. Barlam, MSW, LCSW, CMC
Rona S. Bartelstone, MSW, BCD, C-ASWCM, CMC, CSW, LCSW
The workshop will provide a firm foundation for the successful and ethical practice of geriatric care management.  Particular attention will be given to the basic tasks and skills involved in the delivery of quality Care Management.  Focus will also be on the different models of geriatric care management businesses and the principles and strategies in practicing in the fee-for-service market, including: understanding what drives your business, what information you need to track to manage successfully, as well as sales, marketing, and billing issues. 

9:00 a.m. - 3:00 p.m.     NAPGCM Board of Directors Meeting

2:00 p.m. - 5:00 p.m.     Presession Intensive

Web 2.0 Social Networking Demystified: Perspective, Opportunity and Pitfalls
Frank Skinner
Social networking is abuzz in the business world and it centers around one part reality, one part hype, and one part misinformation.  While there are certainly opportunities to better utilize these new technologies, there are also many ways to use them to your detriment.  Take a down-to-earth look at the leading social networking technologies and strategies to decide what's best for you.  Uncover the top myths and learn about the next big trend that Web 2.0 social networking is sparking.

6:30 p.m. - 7:00 p.m.     First Timer Reception
7:00 p.m. - 9:00 p.m.     Welcome Reception

Thursday, April 15, 2010

6:00 a.m. - 7:00 a.m.     Taking Care of the Care Manager (Physical activity TBD)
7:00 a.m. - 5:30 p.m.     Registration Desk Open
7:00 a.m. - 8:00 a.m.     Continental Breakfast
8:00 a.m. - 8:15 a.m.     Welcome/Opening Remarks

8:15 a.m. - 9:30 a.m.    General Session

A Life of Being, Having, and Doing Enough
Wayne Muller, M.Div.
Join Wayne Muller, therapist, public speaker, minister, and author of Legacy of the Heart, as he explores the resilience of spirit in the face of human sorrow.  Wayne is the founder of Bread for the Journey, a national nonprofit organization, and he is currently leading story circle retreats for racial reconciliation in Mississippi and story circle retreats for Congressional Staffers in Washington DC.

9:30 a.m. - 10:00 a.m.    Break with Exhibitors
10:00 a.m. - 11:30 a.m.  Breakout Sessions

Chief, Cook & Bottle Washer...and Marketing Too!
Patty Cisco, MBA
In today's senior health care environment, everyone is getting more and more responsibilities added to their plates, and yet they can't overlook the fact that marketing is an essential component that will give them a competitve edge.  This session is perfect for operational leaders that also have marketing responsibilities.  If you are not engaged in some form of marketing activity, you can rest assured that your competition already has an advantage.  Particpants will enjoy an interactive session and leave with quick and easy strategies to elevate their marketing activities.

Retooling our Practice to Meet the Needs of a Multicultrual Society
Audrey Zabin, MED, LSW, CMC
Marcie Freeman, M.Ed., BA
The growing diversity of the US population compels us to educate ourselves and adapt our health care practices to ensure that individuals receive care that is appropriate and congruent with their lives.  In this session, the case for culturally appropriate health care practices will be presented, including the impact of culture on care and strategies and resources for developing appropriate and effective services.  A panel will discuss the perspectives of several individual cultures.  Attendees will then participate in a discussion about adapting their own practices to be more effective in serving diverse clients.

A Continued Discussion with Wayne Muller
Wayne Muller, M.Div.
Join Wayne as he delves deeper into his topic of "A Life of Being, Having, and Doing Enough."

11:30 a.m. - 12:15 p.m.     Visit with Exhibitors
12:15 p.m. - 2:15 p.m.       Annual Business Meeting and Awards Luncheon (All attendees welcome!)
 2:30 p.m. - 4:00 p.m.        Breakout Sessions

From Google to Blogging to Email: Using the Internet More Effectively
Natasha Beauchamp, MSc
Family members turn to the Internet for caregiving answers.  Meet them where they are going!  From e-newsletters to blogs, to search engine optimization, learn to leverage the Internet to generate leads, qualify prospects, and convert viewers to customers.  No programming knowledge required.

Suicidality and Its Prevention in Older Adults
Robert Glanz, Ph.D.
Suicidality is more prevalent amongst the elderly than any other age cohort.  With the elderly population growing, it is critical that care providers are trained to help minimize suicide risk.  This presentation provides tools, knowledge and strategies to do so.

Lies I Told My Mother: Truth Telling and Dementia
Emily B. Saltz, MSW, LICSW, CMC
For elders with Alzheimer's disease, the truth may not be a blessing, but rather a burden they can neither comprehend nor accept.  Yet many families find it difficult to comprehend that at certain times, lying to their loved one may be an act of kindness rather than an act of deception.  This workshop will explore the appropriate use of therapeutic fiblets in facilitating difficult life transitions for elders with Alzheimer's.

4:45 p.m. - 5:45 p.m.     Chapter Meetings
6:30 p.m. - 9:00 p.m.     Dine Around

Friday, April 16, 2010

6:30 a.m. - 7:30 a.m.     Taking Care of the Care Manager (Physical activity TBD)
7:00 a.m. - 5:30 p.m.     Registration Desk Open
8:00 a.m. - 9:00 a.m.     Continental Breakfast & Committee Meetings (All attendees welcome!)

9:00 a.m. - 10:15 a.m.   General Session

Embracing "Slow Medicine", The Compassionate Approach to Caregiving
Dennis McCullough, M.D.
Dr. McCullough uncovers the significance of the later part of the lifespan and the benefits of "Slow Medicine" in this enriching general session.  He will discuss how the type of aggressive medicine that dominates our healthcare system is not necessarily in the best interest of the elderly patient and explains how aggressive medicine is not designed to do what is best for the whole person, body, mind, and spirit.  This session will explore the benefits of taking time to spend with clients, one on one, and ask about their healthcare preferences and their experiences of aging.

10:15 a.m. - 10:45 a.m. Break with Exhibitors
10:45 a.m. - 12:00 p.m. Breakout Sessions

When Hoarding Takes Over A Life
Shay Jacobson, RN, MA
Compulsive Hoardind is a clinical disorder that is highly overlooked and misunderstood in our communities.  While the disorder affects 2% of the population at large, most clinicians and municipalities are stymied by what to do to assist the individuals whom this debilitating disorder affects.  This presentaiton will explore the cluttered, confusing world of the compulsive hoarder.

Objective and Clinical Markers for Decisional Capacity and Susceptibility to Undue Influence
Rex M. Swanda, Ph.D., ABPP-CN, & Gregory W. MacKenzie, Esq.
This presentation suggests that decisional capacity and undue influence hinge on preserved insight, not simply presence of cognitive impairment.  Such options should be ideally based on integration of objective assessment techniques, the historical record, and the individual's behavioral presentation.

Incontinence: A Manageable Challenge
Lucille Levine
Common issues and misconceptions about the management of incontinence will be explored.  The types of incontinence, pharmacological, surgical, behavioral interventions and appropriate absorbant incontinence product use will be presented.

12:00 p.m.                    Lunch on your own/Afternoon Free for Optional Events 

1:00 p.m. - 5:30 p.m.     Optional Event

Indian Cultural Center and Petroglyph National Monument
Experience the Indian Pueblo Cultural Center, a Duke City landmark dedicated to the preservation and perpetuation of Pueblo Indian culture, history, and art.  The Center is committed to educating all generations of visitors and is your gateway to lifeways and culture of the indigenous inhabitants of New Mexico.  There is a museum, gallery, shop and restaurant.  The Petroglyph National Monument is a volcanic basalt escarpment that stretched seventeen miles along Albuquerque's West Mesa and dominates the city's western horizon.  This unique site protects a variety of cultural and natural resources, including five volcanic cones, hundreds of archeological sites, and an estimated 25,000 images that have been pecked, chiseled, or carved inot the volcanic rock surface by native peoples and early Spanish settlers. 

Cost: $45.00 per person
Includes round trip transportation, admission to the Museum and National Monument, tour guide, guide and driver gratuities.

CONFERENCE INTENSIVES (separate registration required)

1:30 p.m. - 5:00 p.m.     Care Management Principles and Practice: A Review
Cheryl M. Whitman, MSW, CMC
This session will examine the principles and guidelines necessary to manage a quality care management practice.  Topics will include: assessment, goal setting, care plan development and implementation, service negotiation, monitoring, and reassessment.  Professional issues inherent in the process will be discussed as well as care manager roles, ethical issues, and the certification process.  Client examples and sample test questions will be used to enhance the learning experience.  This course is recommend for candidates taking the NACCM certification examination, which is being offered on Sunday, April 18, 2010 at 7:45 a.m.

CONFERENCE INTENSIVE (separate registration required)

1:30 p.m. - 6:00 p.m.     Emerging Trends in Dementia Care: Treatments for Body, Mind, and Spirit
Lena G. Smith, Ph.D.
This presentation will review current research and interventions emerging in the area of dementia care.  Causes, treatments, and a holistic management approch to managing difficult behaviors will be presented.  The highlight of this session includes transportation to, and a tour of Dr. Smith's groundbreaking facility "Th Retreat - Alzheimer's Specialty Care."

Limited to 50 registrants maximum

6:00 p.m.  - 9:00 p.m.     Optional Event - Sandia Peak Tramway and Dinner at High Finance
A trip on the world's longest aerial tramway transports you above deep canyons and breathtaking terrain a distance of 2.7 miles.  See some of nature's more dramatic beauty unfold before you.  At sunset the desert skies produce a spectacular array of color, and your vantage point from the observation deck atop 10,378 foot Sandia Peak inh the Cibola National Forest affords an 11,000 square-mile panoramic view of the Rio Grande Valley and the Land of Enchantment.  At High Finance the food and the atmosphere are also worth the trip.  View the fine wood-work and gorgeous bar while you enjoy the chef's specially hand-selected items from his award winning menu.

Cost: $70.00 per person
Includes round trip transportation, round trip Tramway tickets, 3 course dinner, tax, and gratuties.  Alcohol may be purchased on your own at High Finance.

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Saturday, April 17, 2010

6:30 a.m. - 7:30 a.m.     Taking Care of the Care Manager (Physical activity TBD)
8:30 a.m. - 5:30 a.m.     Registration Desk Open
7:00 a.m. - 9:00 a.m.     Light Continental Breakfast
7:30 a.m. - 9:00 a.m.     PGCM Round Table (Certified Members Only)

9:00 a.m. - 10:15 a.m.   General Session

What to Do When Values Collide: Making Good Decisions that Last
Joan McIver Gibson, Ph.D.
We all face tough choices where values collided.  Difficult decsions involve choices between competing goods.  We cannot honor everything that matters.  Participants will apply practical skills fro making good, values based decisions that last.

10:15 a.m. - 10:45 a.m.  Break
10:45 a.m. - 12:00 p.m.  Breakout Sessions

The Journey Toward Health Care Reform - Progress Made and What's Ahead
Regina M. Curran, MA
Description of this session will be posted soon!

The Highly Demanding Client: Meeting the Care Management Challenge of Older Clients with Personality Disorder
Katherine P. Supiano, MS, LCSW, FGSA, CT, & Andrea M. Carroll, LMSW, ACSW, C-ASWCM
GCMs frequently encounter challenges in caring for older clients with personality disorder and addressing the needs of their families.  Learn how to effectively assist clients having strained and destructive interpersonal relationship patterns and resultant difficulties navigating care systems.

VA Aid and Attendance - Making it Work for Your Client
Amy O'Rourke, MPH, NHA
Learn more about the Aid and Attendance benefit.  This Federal benefit is available to assist with out-of-pocket medical expenses for wartime Veterans or surviving spouses who need assistance with activities of daily living and meet financial and medical need requirements.  Many can use this benefit to pay for assisted living.

12:00 p.m. - 2:00 p.m.    General Session Luncheon

The Myth of Alzheimer's: New Stories in Brain Aging
Peter J. Whitehouse, MD-Ph.D.
As one of the best known Alzheimer's disease (AD) experts in the world and one of America's top doctors, Dr. Whitehouse provides wisdom and guidance honed over his last three decades of clinical practice to current patients with various cognitive conditions, their caregivers, and to all of us who may potentially be affected by lables such as AD and Mild Cognitive Impairment (MCI).  The story he tells is enlightneing, humanizing, and empowering - it provides us hope about our own aging, urges us to challenge the stigmatizing labels that doctors have been too quick to apply, and inspire us to move forward on our own journey towards older age with a much healthier conception of what it means to grow old.

2:00 p.m. - 3:00 p.m.     Break
3:00 p.m. - 4:30 p.m.     Breakout Sessions

A Care Manager's Road Map to Best Hiring Practices
Steven Barlam, MSW, LCSW, CMC, Mary Lynn Pannen, RN, CCM, & Gordon Wolfe, MSW, LCSW, CMC, NCG
When to hire...How to hire...Who to hire...Come learn from three seasoned professionals who will be generous with their experience both positive and negative, sharing best hiring practice tools, advice and philosophy.

The Blending and Unblending of Families: The Myths and Realities of Elder Caregiving " He's not my Father"
Judith S. Parnes, ACSW, LCSW, CMC
This workshop examines family structure and its impact upon caregiving decisions.  With the divorce rate of nearly 50%, the modern family is more intricate than ever.  Death and remarriage has impacted caregiving responsibilities of adult children.  Dissention in the "new" family oftens develops, frequently leading to the "unblending" of families.

Ethical Practice and Delivering Safe, Effective, and Patient-Centered Care
Annette C. Watson, RN-BC, CCM, MBA
Quality, patient-centered care is a goal for case managers.  Nonetheless, ethical conflicts may arise when there is more than one stakeholder involved or point-of-view to consider.  This discussion will present insight on navigating gray areas and satisfying multiple stakeholders.

5:30 p.m. - 8:30 p.m.     AFTERGLOW (Closing Reception)

Sunday, April 18, 2010

7:45 a.m. - 12:45 p.m.     National Academy of Certified Care Managers (NACCM) CMC Examination

Special Thanks to the supporters of the NAPGCM 2010 Annual Conference!

In appreciation of their support, be sure to stop by and visit all of our exhibitors and sponsors of this year's conference.  Current exhibitors and sponsors as of (3/4/2010):

Addus HealthCare - www.addus.com
Aging Well Magazine - www.agingwellmag.com 
Albors Alnet Language & Transportation Services - www.alborsalnet.com
Albuquerque Convention and Visitors Bureau - www.itsatrip.org
ALLPOINT Home Health - www.allpointhomehealth.com 
American Veterans Care Coordination - www.homecareforveterans.com
The Braff Group - www.thebraffgroup.com
The Commission for Case Manager Certification - www.ccmcertification.org
Disposables Delivered, LLC - www.disposablesdelivered.com
Elder Pages Online - www.elderpagesonline.com
ElderCare Solutions - www.eldercaresolutionsnm.com
Fleetridge Pacific - www.fleetridge.com
Home Instead Senior Care - www.homeinstead.com
Hospice de la Luz - www.hospicedelaluz.com
Informed Eldercare Decisions - www.elderlifeplanning.com
Interim HealthCare - www.interimhealthcare.com
Jewelcode - www.jewelcode.com
National Academy of Certified Care Managers (NACCM) - www.naccm.net
Prime Time Monthly - www.primetimemontly.com
RemCare - www.myremcare.com
SeniorBridge - www.seniorbridge.com
University of Florida - www.warrington.ufl.edu/msmhealth
VRI - www.monitoringcare.com

Interested in Exhibiting at or Sponsoring the 2010 NAPGCM Annual Conference? Click Here for more information!

NACCM REVIEW AND EXAM

The National Academy of Certified Care Managers (NACCM) will be offering the CMC Examination on Sunday April 18, 2010 from 7:45 am-12:30 pm.  In order to take the NACCM Certification Examination, you must apply to NACCM by January 15, 2010.  The Examination will be offered at a special conference rate of $199!  Please visit the NACCM website for more details: http://www.naccm.net.   For a copy of the examination registration, CLICK HERE