Date/Time:
September 20, 2012
4:00 P.M – 5:30 P.M. ET

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
Continuing Education Hours are not available for business webinars.

Presenter Information:
Presented by Becky Warren.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: Click Here to begin the registration process including payment for this webinar.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

Date/Time:

Title:
Grief Issues: How Caregivers Deal with a “Jerry Springer” Family

Today’s families are increasingly non-traditional in makeup and behaviors.  A terminal illness and anticipating death can elevate tensions between caregivers, family members, medical personnel, and interested others.  While many know about the dysfunctional family, some are less aware of the dysfunctioning family which under the strain of illness becomes unstable and predictable. In this seminar, practical information will be shared to help caregivers navigate and negotiate with difficult families.

Objectives:

• Distinguish between functional, dysfunctional, and dysfunctioning families.
• Examine ways “Jerry Springer” families experience anticipatory grief.
• Objective Three: Identify the “Tension Elevators” that complicate caregiving.

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
NAPGCM will apply for 1 CE contact hour from NACCM and NASW.
Provider approved by the California Board of Registered Nursing, Provider # 15884, for 1 Contact Hour.

Attendee must attend entire webinar to receive any CE certificates. Attendees requesting a CE Certificate for Social Work must successfully submit a post test prior to receiving certificates.

Presenter Information:
Harold Ivan Smith, DMin, FT
Kansas City MO

Harold Ivan Smith is a grief specialist on the teaching faculties of Saint Luke’s Hospital, Kansas City, Missouri, and the Carondolet Medical Institute in Eau Claire, Wisconsin. He is recognized as a Fellow in Thanatology by the Association for Death Education and Counseling. He has also received the Distinguished Service Award from ADEC in 2009.  He has served as Co-Chair of the ADEC Conferences in Albuquerque in 2005 and Kansas City in 2010. He earned the doctorate from Asbury Theological Seminary and the EdS. from George Peabody College of Vanderbilt University. He speaks frequently to grievers and grief counselors and educators. He has lectured in Vietnam, Taiwan, Switzerland, England and Haiti.  His writing as been published in Illness, Loss, and Crisis, Living with Loss, The Director, The Forum and other magazines. His forthcoming book is Borrowed Narratives (Routledge) to be released at ADEC 2011. His primary research is on borrowing narratives from the griefs of U.S. Presidents and First Ladies.  He has facilitated Grief Gatherings, creative storytelling groups for grievers, at Saint Luke’s Hospital, Kansas City, Missouri, for fifteen years. His books include: ABCS of Healthy Bereavement, On Grieving the Death of a Father, Grievers Ask, Grieving the Death of a Mother, Griefkeeping: Learning How Long Grief Lasts, and I Don’t Know What to Say.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: CLICK HERE to begin the registration process including payment for this webinar. If you are an NAPGCM Member, please remember to log in to receive your member discount.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

Title:
How to Develop a Client and Capture Your Time Effectively

Attendees will learn strategies to help cultivate clients through effectively demonstrating value.  Verbal and written communication approaches to foster long-term clients will be discussed.  Strategies will also be presented to ensure your time is captured effectively. 

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
Continuing Education Hours are not available for business webinars.

Presenter Information:
As President of Innovate Today, Liz Barlowe brings more than 25 years of experience in the aging and disability field.  She provides direct care management services as well as consults with businesses to ensure the standard of care management excels.  Liz is a native of Pinellas County, Florida and has spent her career improving the lives of seniors and supporting their families.

For the past ten years Liz was Vice President of Operations for a local care management company.  In addition, she was the founding administrator of a licensed, private duty Homecare Company.  Her leadership grew both entities to become successful statewide and nationally recognized industry leaders.  Prior to this Liz served as Executive Director of an assisted living facility designed for individuals with Alzheimer’s disease.  She has additional experience in managing assisted living facilities and non-profit senior services agencies.

Liz has received the Fellow designation from the National Association of Professional Geriatric Care Managers (NAPGCM).   The NAPGCM confers the designation, “Fellow of the Leadership Academy” to recognize those Certified Geriatric Care Managers who have demonstrated themselves to be advanced practitioners and experts in the field of geriatric care management. She is a Past President of the Association’s Florida Chapter and the current Co-Leader of the Chapter’s Tampa Bay Unit.  Liz received the 2009 Outstanding Florida Chapter Member award.   She remains active in NAPGCM and because of her expertise in the field was asked to provide updating for the “Preparing for Emergencies” chapter of the Handbook of Geriatric Care Management, third edition (Jones & Bartlett Publishers), 12/10.

Innovate Today services include assisting businesses develop and expand care management practices.  She prides herself on her compassionate, empowering approach which serves her clients well in difficult circumstances.  Liz leads executive business development groups and provides individual and group trainings throughout the country as part of her commitment to the care management industry.

Liz received her Bachelor’s Degree in Social Work from Western Carolina University and her Master’s Degree in Gerontology from the University of South Florida.  In addition to her professional roles Liz is also a popular speaker at national industry-related conferences.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: Click Here to begin the registration process including payment for this webinar. If you are an NAPGCM Member, please remember to log in to receive your member discount.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

The Annual Conference provides professionals an unparalleled opportunity to learn, network, and engage with leaders within the field. An entire day is dedicated for a Basics Workshop tailored to provide a basic understanding of Elder and Special Needs Law. This workshop will be open to any Elder and Special Needs Law professional.

2012 Annual Conference: April 26-28
2012 Basics Workshop: April 25
Renaissance Seattle Hotel
Seattle, Washington

For more information please visit the NAELA Website.

Learn more about the opportunities for your professional practice. Keeping up with new models of care, new rules and regulations, new research and evidence-based practice, and new forms of technology are an ever growing challenge. CMSA’s Annual Conference helps meet that challenge by providing a myriad of focused educational sessions, symposiums, poster presentations, and other learning opportunities. You will enjoy four days packed with professional networking opportunities with fellow colleagues and thought leaders in the field of case management. You will also have ample time to visit with more than 300 exhibitors, and enjoy some fabulous food in our legendary Exhibition Hall.

Mary Beth Newman
President, CMSA

For more information please visit the CMSA website.

There will be a reception on Sunday evening with a full day of sessions (and our chapter meeting) on Monday.  There will be sessions Tuesday morning–the conference will end at 12:30pm.

This location is just inside the Baltimore Beltway (I-695) (Exit 27A Dulaney Valley Road)

The hotel room rate for the conference will be $139/night for a single or double ; $159/night for a triple; and $179/night for a quad.  (There is a roll-away bed fee is $30/night)

Parking IS FREE (and plentiful)!!

The conference registration fee will remain at $175 for members and $195 for non-members.  CEs are included in this registration fee.

For more information please visit the Mid-Atlantic Chapter website.

For more information regarding this event, please visit the Alzheimer’s Foundation of America website.

For more information regarding this event please visit the Southeast Chapter Website.

REGISTRATION IS NOW CLOSED!
Building a Geriatric Care Management Business
Led by experts. 8 presentations. Small group discussions. Via teleconference.
NAPGCM is offering a comprehensive curriculum in a small-group format via conference calls over a period of 8 weeks.

February 9 – March 29, 2012
Thursdays at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT
$369 for the series of eight one-hour sessions
On-line registration will be available January 3, 2012.

IMPORTANT NOTES:
-Group is limited to 15 attendees, in order to allow time for group discussion and Q&A. Spaces are filled on a first-come, first-served basis.
-Toll-free conference call-in number provided.
-No registration for individual sections allowed.

EVENT SECTIONS:
Feb 9 – Section 1 – What Defines a Care Management Business – Phyllis Brostoff, CISW, CMC, Stowell Associates, Milwaukee, WI

• Review NAPGCM Code of Ethics & Standards of Practice
• Small Business Development Resources
• Writing a Business Plan
• Writing a Mission Statement

Feb 16 – Section 2 – Financial Development of your Business – Amy Cameron O’Rourke, MPH, CMC, Cameron Group Care Management, Orlando, FL

• Business structure options, tax advice, methods of payment – selecting a small business Accountant
• Establishing small business checking account, business loans – selecting a bank
• Filing paperwork for business legal structure, filing fictitious name application, obtaining tax ID number – selecting an Attorney
• Financial Projections

Feb 23 – Section 3 – Business Management and Economics – Julie Hess, BSN, RN, C, CCM, AMC Care, Saint Louis, MO

• Business hours, leases, staff coverage
• Developing a Budget
• Selecting a Billing Software
• Client Billing Structure
• Payroll

Mar 1 – Section 4 – Business Insurance – Holly B. McGlinn, CPCU, AU, Alcott Insurance Agency, San Diego, CA

• Workers’ Compensation, Care Management Insurance, Auto, Property, Liability, Health, Professional Liability
• HIPAA Compliant Security System

Mar 8 – Section 5 – Website Development & Marketing -Natasha Beauchamp, MSC, Elder Pages Online, Sebastopol, CA

• Market Analysis
• Developing a website
• Advertising Strategy

Mar 15 – Section 6 – Documentation Methods – C. Byron Cordes, LCSW, C-ASWCM, Sage Care Management, San Antonio, TX

• Forms specific to Geriatric Care Management
• Documentation Systems Review
• Emergency Preparedness Protocol
• HIPAA Form

Mar 22- Section 7 – Growing your Business – Liz Barlowe, MA, CMC, Innovate Today, LLC, Seminole, FL

• Classification of Employees
• Business Contracts
• Developing Employee Handbook and Policy and Procedure Manual

Mar 29 – Section 8 – Professionalizing your Business – Judy Mange, MBA, PT, CMC, Aging Well, St. Louis, MO

• GCM Certification options
• Maintaining Continuing Education hours and Supervision
• Developing a Resource Library
• Academic Programs
• Additional Resources

REGISTRATION:
Registration is a two part process, please read before proceeding with your registration.

Step 1: Registration has closed, the event has reached its capacity.

Step 2: After registration has been closed (1 week before start of event) you will be sent additional event information via email. Notifications will only be sent to the email provided on your event registration. Included in your email will be the toll free number with instructions on how to call in, along with any needed documents for discussion.

If you have any questions about registration, please contact the NAPGCM office.

Download our 2012 Conference Brochure
Download our Conference Registration Form
or Click here to begin our online registration process!

It’s not too early to mark your calendars for the 28th Annual NAPGCM Conference, April 18-21, 2012.

The Power of Compassion:
Reaching New Heights!

“The opportunity to learn amazing things and be in the presence of sharing and knowledgeable colleagues makes it worth it every time! ”
- 2011 Conference Attendee

Microsoft’s Home of the Future Tour - SOLD OUT!
Wednesday, April 18, 2012
4 – 7 p.m. (bus departs at 4:15 pm; returns around 6:30 pm depending on traffic)
$30.00 per person (transportation included)
Separate pre-registration is required.  Space is extremely limited.  First come-first served.

If there’s no place like home, there’s definitely no place like the Microsoft Home. The full-scale, futuristic Home, located in Microsoft’s Executive Briefing Center, imagines a future in which interacting with computers is as comfortable as coming home. The home is not open to the public, but 15 NAPGCM members have the chance to tour this terrific space that has enabled Microsoft to prototype a truly holistic view of what the future could look and feel like.  For more information visit

http://www.microsoft.com/presspass/Features/2011/aug11/08-08MicrosoftHome.mspx

Hotel Information:
Rates and Reservations: $179.00 single/double, plus tax.
NAPGCM has a special attendee reservation link, click here to reserve your room today or call 1-888-421-1442 by Wednesday, March 7, 2012. The hotel is expected to sell out so be sure to make your reservations early. Reservations at the group rate are on a first-come, first-served basis and cannot be guaranteed.

Shuttle Services
Downtown Airporter by Shuttle Express
$15 Each Way – It picks up at Sea-Tac airport on the 3rd Floor of the Parking Garage (Ground Transportation area) and drops off at the 7th Street Entrance of the Hotel.
Please visit  https://downtownairporter.com/reservations to book your shuttle service.

Sound Transit Central Link Light Rail
$2.75 Each way – Hotel is located about 2 blocks away from the light rail station once it reaches downtown Seattle

Taxi
Rates vary going to and from downtown Seattle (to and from the airport), depending on the taxi company. Expect to pay anywhere between $35 – $50 (possibly more).

Continuing Education (CE) Information
A uniform certificate of attendance will be provided so that attendees may apply for credit in the states in which they are licensed.  NAPGCM has applied for continuing education contact hours for the conference (including the pre-session and conference intensive) for the following:

• Social Work
• Nursing
• National Academy of Certified Care Managers (NACCM) Care Manager Certified (CMC)
• The State of Washington’s Public Guardianship Office for Washington Guardians
• National Guardianship Association – CGC Certified Guardian
• Commission for Case Manager (CCM) Certification

Please indicate if you would like social work, nursing, CCM, and/or Washington guardianship certificates on your registration form. You must include your license number for social work or nursing. Each certificate costs an additional $12.00 and will be included in your registration packet upon check-in. For NACCM CMC Credits, a Uniform Certificate of Attendance will be provided.

Provider approved by the California Board of Registered Nursing. Provider #15884 for 22.5 Contact Hours.

Additional Event Info:
Click here to visit Seattle’s Convention and Visitors Bureau

More Ahead! Stay tuned to hear about an innovative intensive presented in collaboration with the Frye Museum of Art, a special session on Slow Medicine, and Business Intensives for those just starting out and those who are ready to grow.

Schedule at a Glance
Wednesday, April 18, 2012
7:30 a.m. – 6:00 p.m.
Registration Desk Open

8:00 a.m. – 5:00 p.m.
Pre-Conference Intensive
Care Management 101

9:00 a.m. – 3:00 p.m.
NAPGCM Board of Directors’ Meeting

1:00 p.m. – 4:00 p.m.
Pre-Conference Intensive
here:now- Arts Engagement for Individuals Living with Dementia

6:00 p.m. – 7:00 p.m.
First Time Attendees’ Reception

7:00 p.m. – 9:00 p.m.
Welcome Reception

Thursday, April 19, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 8:15 a.m.
Continental Breakfast

8:30 a.m. – 8:45 a.m.
Welcome/Opening Remarks

8:45 a.m. – 10:15 a.m.
Keynote Address

10:15 a.m. – 11:00 a.m.
Morning Break Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 2:00 p.m.
NAPGCM Business Meeting Luncheon

2:15 p.m. – 3:30 p.m.
Concurrent Breakout Sessions

3:30 p.m.  – 4:00 p.m.
Afternoon Break/Visit with Exhibitors

4:00 p.m. – 5:15 p.m.
Concurrent Breakout Sessions

5:30 p.m. – 6:30 p.m.
NAPGCM Chapter Meetings

7:00 p.m.
Dine-Arounds

Friday April 20, 2012
7:30 a.m. – 2:00 p.m.
Registration Desk Open

7:30 a.m. – 8:30 a.m.
Continental Breakfast/
NAPGCM Committee Meetings

8:45 a.m. – 10:15 a.m.
General Session

10:15 a.m. – 11:00 a.m.
Morning Break/Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:30 p.m.
On Own for Lunch

2:00 p.m. – 5:00 p.m.
Mid-Conference Intensives

6:00 p.m. – 8:00 p.m.
Past Presidents’ Reception
By Invitation Only

Saturday, April 21, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 9:00 a.m.
Certified Members Roundtable

8:00 a.m. – 9:00 a.m.
Continental Breakfast

9:00 a.m. – 10:30 a.m.
General Session

10:30 a.m. – 11:00 a.m.
Morning Break/Book-signing

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 1:30 p.m.
General Session/Luncheon

1:45 p.m. – 3:00 p.m.
Concurrent Breakout Sessions

3:00 p.m. – 3:30 p.m.
Closing Reception

Fees:
$99 for Nonmembers
$59 for NAPGCM Members (Student/Provisional/Associate/Emeritus/Affiliate)
FREE for Certified and Fellow Certified Members

Day:
Wednesday March 7, 2012
Registration Deadline is February 28, 2012

Time:
4pm ET, 3pm CT, 2pm MT, 1pm PT
(The webinar will last approximately 1.5 hours, one hour for presentation time, 30 minutes for Q&A)

Continuing Education Credit Hours (additional information to come)
NAPGCM will apply for 1 CE contact hour from NACCM and NASW.
Provider approved by the California Board of Registered Nursing, Provider # 15884, for 1 Contact Hour.

Attendee must attend entire webinar to receive any CE certificates. Attendees requesting a CE Certificate for Social Work must successfully submit a post test prior to receiving certificates.

Event Information:
Arline Kardasis, co-author of Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises (2011), will share her experiences as an Elder Mediator in Massachusetts who has helped adult family members reach consensus on some of the most difficult decisions they have ever faced together.  Drawing from her work with Geriatric Care Managers, she will discuss the types of disputes that GCMs have referred to her firm and will explain why families get “stuck ” in a conflict.  This program will provide insights and techniques for GCMs to help them “think like a mediator” in order to uncover the interests that are at the heart of every dispute.  She will also discuss how to: convene a productive family meeting, determine who should be at the table, and craft an agenda that can create a roadmap to resolution.

This program will provide you with new skills for working with challenging families and help you to determine when a mediator might be needed.  Mediators frequently refer to GCMs to provide the professional advice needed for families in crises and GCMs can call upon mediators when their clients’ needs are not being met due to ongoing discord among family members.   Arline will discuss  recent cases where GCMs and Elder Mediators have worked hand and glove to help families move forward when the well-being of a loved one was at risk.

Objectives:
Participants will be able to:

• Identify the most common conflicts encountered by families and aging family members.
• Apply techniques to convene productive family meetings.
• Determine when a mediator may be the intervention of choice (or determine when to use the services of a mediator).

About the Presenter:  
Arline Kardasis
Elder Decisions
A Division of Agreement Resources, LLC
30 Walpole Street
Norwood, MA

Arline Kardasis is a mediator, trainer and founding partner of Agreement Resources, LLC and its subsidiary, Elder Decisions in Norwood, MA. Her mediation, coaching and training practice is primarily focused on elder/adult family disputes.

Arline designs and delivers advanced trainings in Elder/Adult Family Mediation for experienced practitioners. Participants have traveled to Massachusetts to attend these programs from more than 20 states and from Germany, the UK, Switzerland, New Zealand and Australia.

She has been invited to speak at the Harvard Law School Program on Negotiation, the Sino-U.S. Judicial Mediation Exchange Program, The American Bar Association, the National Association of Professional Geriatric Care Managers, the National Academy of Elder Law Attorneys (NAELA), and the Northeast Human Resources Association.  Arline regularly lectures to Social Workers, Geriatric Care Managers, and to the public on the use of mediation for resolving adult family disputes around elder transitions, eldercare, inheritance and family property.

Arline served as a founding tri-chair of the Elder Decision-Making and Conflict Resolution Section of the Association for Conflict Resolution (ACR). She served for many years on the Board of Directors of the Association for Conflict Resolution- New England Chapter and is the former Vice President of the Chapter. She was the Newsletter Editor of the Chapter for several years.  She also served on the Public Awareness Subcommittee for the Massachusetts Trial Court’s Standing Committee on Dispute Resolution.

She received her BA in Political Science and Urban Studies from Boston University and her MAT with honors from Simmons College. She also attended the Harvard Law School Mediation Semester.

Arline Kardasis co-authored “Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles and Eldercare Crises” (published in 2011).  She also co-wrote “When Aging Issues Lead to Family Conflict” for Massachusetts Lawyers Weekly.

Registering for an NAPGCM Webinar is a two part process

Step 1: CLICK HERE to begin the registration process. Please remember to log in if you are a current NAPGCM member. For those who are not members, you may create a nonmember account that can be used to access events.

Step 2: You will receive an email containing the link to receive your Webinar ID. The Webinar ID will be used to log in on the day of the event.

For questions or concerns regarding registration please contact an NAPGCM staff member using our contact us form.

Fees:
$59.95 for Nonmembers
$19.95 for ALL NAPGCM Members

Day:
Wednesday February 22, 2012
Registration Deadline is February 15, 2012

Time:
4pm ET, 3pm CT, 2pm MT, 1pm PT
(The webinar will last approximately 1.5 hours, one hour for presentation time, 30 minutes for Q&A)

Overview:
This webinar is designed to help the care manager set up systems designed to improve cash flow and free up their time to focus on what they love to do which is to Manage the Care of their Clients.  Participants will learn strategies for increasing their cash flow and decrease their days outstanding in A/R in addition to creative strategies for upfront payments.  Support materials will be provided to support strategies discussed.

About the Presenter:
Amy Cameron O’Rourke, MPH, NHA, CMC
Founder and President, The Cameron Group
Orlando, FL

Amy Cameron O’Rourke is founder and President of The Cameron Group, a Professional Geriatric Care Management company located in Orlando, Florida. She founded the company in 1999.  Mrs. O’Rourke has 30 years experience in health care, 23 specifically in the field of aging.  She holds a Master’s Degree in Public Health and a Master’s Certificate in Gerontology from the University of South Carolina.  She is a Licensed Nursing Home Administrator.

Amy is a certified care manager.  She has served on the Florida Geriatric Care Managers Association (FGCMA) board, holding various positions including Treasurer, Conference Committee Co-Chair, and Education Co-Chair; she has previously served as Orlando Unit Leader of the FGCMA for four years. Amy has been active with the National Association of Professional Geriatric Care Managers (NAPGCM) serving on the Conference Committee for two years, one of which was as the Conference Chair.

In 2001, Amy was honored as the recipient of the National Entrepreneurial Achievement Award from   American Express for her vision and innovation she and was featured in the Orlando Business Journal in the Entrepreneur Profile section in March, 2010.  In 2011, Amy was named one of 15 “Women Who Mean Business” by the Orlando Business Journal.

She has been a great lecturer on “Bootstrap Financing” for Rollins College School of Business and at Full Sail for their course of Entrepreneurship.  She has had to exercise many strategies in growing her business and is open to sharing her ideas with others.

Previous community involvement includes Florida Executive Women Membership, Board Member for Lutheran Counseling Services, and Alzheimer’s Association Local Leadership Council.

Registering for an NAPGCM Webinar is a two part process

Step 1: CLICK HERE to begin the registration process. Please remember to log in if you are a current NAPGCM member. For those who are not members, you may create a nonmember account that can be used to access events.

Step 2: You will receive an email containing the link with your Webinar ID (which will be used for the day of).

For questions/concerns regarding registration please contact an NAPGCM staff member using our contact us form.

For more information regarding this event, please visit the New England Chapter Website.

Hotel Information

Best Western Royal Plaza Hotel and Trade Center
181 Boston Post Road West   Marlborough, MA 01752-1883
Toll Free (888) 543-9500 – (508) 460-0700 – Fax (508) 480-9343

For more information regarding this event, please visit the Western Region Chapter Website.

For more information regarding this event please visit the Florida Chapter Website or download the Conference Brochure.

Click here to view the Save the Date flyer.

For more information regarding this event, please visit the Mid West Chapter Website.

Event Details:

October 20-23, 2012
Red Lion Hotel on the River
Portland, Oregon

For more information and details about the NGA Conference, please see the NGA Event Calendar.

Fees:
$99 for Nonmembers
$59 for NAPGCM Members (Student/Provisional/Associate/Emeritus/Affiliate)
FREE for Certified and Fellow Certified Members

Day:
Wednesday January 11, 2012
Registration Deadline is January 4, 2012

Time:
4pm ET, 3pm CT, 2pm MT, 1pm PT
(The webinar will last approximately 1.5 hours, one hour for presentation time, 30 minutes for Q&A)

Continuing Education Credit Hours:

NAPGCM has been approved for 1 CE contact hour from NACCM and NASW.
Provider approved by the California Board of Registered Nursing, Provider # 15884, for 1 Contact Hour.

Attendee must attend entire webinar to receive any CE certificates. Attendees requesting a CE Certificate for Social Work must successfully submit a post test prior to receiving certificates.

Overview:

This session will present an overview of hoarding behavior with a particular emphasis on hoarding and dementia.  Ms. Saltz will discuss the prevalence and demographics of hoarding and will present the latest research findings on hoarding and elders.

Ms. Saltz will discuss the clinical issues and symptoms associated with hoarding behavior and will discuss specific intervention and treatment strategies.  Case studies will be used to illustrate the complex ethical dilemmas that arise in serving this “hidden” population.

Objectives for Presentation:

• Participants will be able to identify and recognize hoarding behavior and understand why it occurs.
• Participants will recognize the specific problems associated with hoarding for elders and the relationship between hoarding and dementia.
• Participants will review some of the latest research findings on hoarding and the elderly, including specific interventions, which may prove effective in working with the hoarding population.

Outline of material to be covered:

• Definition of Hoarding
• Prevalence and Demographics
• Clinical Issues in Hoarding
• Causes of Hoarding
• Barriers to Effective Treatment with Elderly Hoarders
• Cognitive-Behavioral Treatment Models
• Current research on Hoarding and Elders
• Case Study

Presented by:

Emily B. Saltz, MSW, LICSW, CMC
Elder Resources, Newton, MA

Emily B. Saltz is the Founder and Director of Elder Resources, a private practice providing a full range of geriatric care management services for elderly clients and their families since 1992. She received her Masters degree in Social Work from Boston University and currently serves on the Board of the National Association of Professional Geriatric Care Managers.

Prior to developing Elder Resources, Ms. Saltz was a staff consultant to attorneys and clients at ElderLaw Services. She has written extensively on issues including guardianship, caring for aging parents, and ethical issues in aging. Ms. Saltz has led numerous seminars for social workers, attorneys and consumers, and was a featured speaker on “Hoarding Behavior in Elders” at several national conferences including National Geriatric Care Managers and the American Society on Aging.

Registering for an NAPGCM Webinar is a two part process

Step 1: CLICK HERE to begin the registration process. Please remember to log in if you are a current NAPGCM member. For those who are not members, you may create a nonmember account that can be used to access events.

Step 2: You will receive an email containing the link with your Webinar ID (which will be used for the day of).

For questions/concerns regarding registration please contact an NAPGCM staff member using our contact us form.

Thank you for your participation in and enthusiasm for NHDD.  Together, we are making a difference for countless patients, families, and providers.

For more information about National Healthcare Decisions Day, please visit their website at www.nhdd.org.

NHDD Case Statement

NHDD Letter from Chair

As the nation’s population increasingly focuses on healthy aging, the Alzheimer’s Foundation of America (AFA) urges individuals concerned about memory problems or who want to check their memory now and for future comparison to take a free screening during its 9th annual National Memory Screening Day on November 15. Qualified healthcare professionals will provide the confidential screenings and educational materials about memory problems, caregiving and successful aging at community sites from coast to coast. The test consists of a series of simple questions and tasks, and takes about five to ten minutes to administer. These memory screenings do not represent a diagnosis. AFA advises individuals who score poorly or who have normal scores but are still concerned to follow up with their clinicians.

Additional Information:
• November is National Alzheimer’s Disease Awareness Month.
 
• National Memory Screening Day (NMSD) is an annual initiative of the Alzheimer’s Foundation of America in collaboration with healthcare professionals and community organizations across the country. (Sites are listed at http://www.nationalmemoryscreening.org/)
 
• This year’s event marks the ninth year that the Alzheimer’s Foundation of America is holding NMSD; in 2010, over 2,300 organizations participated nationwide and an estimated 60,000+ people were screened.
 
• It is estimated that as many as 5.1 million Americans have Alzheimer’s disease. The incidence is rising in line with the nation’s aging population.
 
• Advanced age is the greatest risk known risk factor for Alzheimer’s disease, with the incidence of the disease doubling every five years beyond the age of 65.
 
• NMSD is the focal point of AFA’s year-round efforts to raise awareness of the need for early detection of memory problems, including Alzheimer’s disease and related dementias. (See AFA’s “Memory Matters” report-www.alzfdn.org/documents/memorymatters.pdf)
      At least half of the cases of mild and moderate dementia go undetected by physicians.
      Early diagnosis can facilitate better treatment since numerous studies show that available medical treatments can help delay progression of symptoms.
      Early diagnosis enables individuals with the disease to obtain appropriate medical treatment and behavioral management interventions, be more involved in long-term planning, and obtain social services support for themselves and their families.
 
• The face-to-face screening is administered by a qualified healthcare professional (i.e., physicians, psychologists, nurses, nurse practitioners, social workers, pharmacists); consists of a series of questions and tasks; and takes about five to ten minutes.
 
• Screening sites include Alzheimer’s agencies, assisted living residences, long-term care facilities, doctors’ offices, hospitals, senior centers, Ys, libraries, pharmacies and other community venues.
 
• The screening results do not represent a diagnosis; individuals with below-normal scores or those who still have concerns are encouraged to pursue further medical evaluation.
 
• According to AFA’s “Memory Matters” report, current research supports memory screenings “as a simple and safe evaluation tool that assesses memory and other intellectual functions and indicates whether additional testing is necessary.” To read the full report, visit http://www.alzfdn.org/.
 
• NMSD is also intended to educate the public about successful aging, including the benefits of proper diet, physical exercise, mental stimulation and stress management. For more information about healthy aging, visit http://www.alzprevention.org/.
 
• The Alzheimer’s Foundation of America is a leading national nonprofit organization headquartered in New York and focused on providing optimal care to individuals with Alzheimer’s disease and related dementias, and their families. It unites about 1,600 member organizations nationwide. Visit http://www.alzfdn.org/ or call 866-AFA-8484.

The NAPGCM South Central Chapter will be hosting their 2011 Chapter Conference in Grapevine, TX November 10 – 12, 2011. The deadline for Registration is Friday October 28, 2011.

To view the full conference brochure click here.

For more information please contact Ms. Mary Jo Pleva at seniorlife@prodigy.net

The NAPGCM Mid-Atlantic Chapter will be hosting their 2011 Chapter Conference in Philadelphia, PA November 6-8, 2011 at the Society Hill in Philadelphia.

Come and experience Philadelphia!!

Hotel Info:
The conference room rate is $169 (+ taxes) per night and will be available November 4-9.
For more information please check the Mid-Atlantic Chapter web-site www.midatlanticgcm.org.

Cutting-Edge Keynote Speaker: Jane Gross
Renowned NY Times journalist and author, Ms. Gross will address issues of aging from her recently published book, A Bittersweet Season: Caring for our Aging Parents – and Ourselves. This book offers a poignant discussion of her experience as a caregiver and consumer who hired a GCM, Ms. Gross will share her wisdom on how best to navigate in this boomer driven culture.

Full Day Conference includes:
• 8:00 AM – 9:30 AM Care Management Intensive Session for GCM Beginners
• Morning and Afternoon Keynotes
• Six Breakout Sessions
• 5:00 PM Networking Cocktail Party

Informative Educational Sessions – Intensive workshops to keep you at the top of your game!

Continuing Education Credit Hours
The New York Chapter is proud to announce that they have been approved to offer 7 CE Credit Hours for this year’s conference.

Exhibiting and Sponsorships
Exhibitors – 20+ vendors offering goods and services tailored to your GCM practice
To learn about exhibiting and sponsorship opportunities, contact:
Nancy E. Avitabile, LMSW, CMC (212) 996-8682 or nancya@urbanelder.com

Registration
Register online at http://www.nygcm.org with PayPal

THE TOP TEN REASONS WHY YOU SHOULD ATTEND THE NY CHAPTER’S ANNUAL CONFERENCE
ALL THINGS AGING… A SYMPOSIUM FOR CARE MANAGERS on 10/25
10. A Great Location
Indian summer in NYC- Spend time enjoying all that the Big Apple has to offer during the beautiful fall season– Broadway, shopping, fabulous restaurants and more!

9. Early Bird Discount
Take advantage of the reduced rate as long as you have your registration in the mail by September 15.

8. Networking and Noshing Wine Reception
Relax with your colleagues after an invigorating and exciting full day of learning while you are being entertained with some life performances by your colleagues.

7. Professional Credits
Earn CES for social workers and care managers.

6. Clinicians in Cyberspace
Raise your awareness about the many professional aspects and implications of skyping, tweeting, blogging and more.

5. Hone Your Skills
Acquire the latest practical information and newest strategies available to care managers on a wide array of topics– from Baby Boomers to Bed Bugs!

4. New Services and Products
Expand your knowledge of what is out there that is new and innovative for you and your clients. Thirty sponsors will answer your questions and show their wares.

3. Jane Gross, Keynote
Hear firsthand what this bestselling author and NY Times voice on elder care matters has to say about care giving, baby boomers, care managers and much more.

2. Expand Your Referral Base
Meet colleagues from other areas who can refer to you and to whom you can refer with confidence.

1. CAUSE YOU DESERVE IT!
Schmooze with others for an entire day who share your unique professional interests and concerns in a relaxed and fun environment.

Please join us for an update on psychopharmacology in older adults!

When:
Wednesday, November 9, 2011
4pm ET, 3pm CT, 2pm MT, 1pm PT

Fees:
FREE for Certified Members
$59.00 for NAPGCM Members
$99.00 for Non-Members

Registration deadline:
November 7, 2011

About the Webinar:
Dr. Kaster will help participants to better understand medication options in treating psychiatric disorders in older adults – review various classes of psychopharm agents and their uses as well as discuss new agents available in treatments of depression, psychosis and dementia.

About the Presenter:
Dr. Bruce Kaster is a board certified geriatric psychiatrist in practice for 15 years. He treats psychiatric conditions of the elderly including depression, anxiety, bipolar disorder, Alzheimer’s disease and related dementias, as well as psychiatric effects of medical conditions. Dr. Kaster received his bachelor of science degree from Tufts University and MD from Tel Aviv University. He completed a residency in adult psychiatry at Tufts New England Medical Center and fellowship in geriatric psychiatry at McLean Hospital. Dr. Kaster is an instructor in psychiatry at Harvard Medical School.  He is on staff at McLean Hospital as well as Lemuel Shattuck Hospital and collaborates with both the geriatric medical practices of Beth Israel Hospital and Brigham and Women’s Hospital in Boston.

Registering for an NAPGCM Webinar is a two part process:
Step 1: Click this registration link to register and pay for your webinar
Step 2: You will receive an email confirmation containing a link to your webinar ID and the Phone number being used- you will need these on the day of!

For questions regarding registration please email amizell@napgcm.org or sgarcia@napgcm.org.
For questions regarding the webinar (on the day of) please email meetings@napgcm.org.

If you are a company/organization who provides products or services geared toward assisting the elderly, the care managers who represent them, or the day-to-day operations of a care management office you should exhibit with us. NAPGCM will host 30 exhibitors this year — trade show space is limited and will sell out. Our sponsorship levels give an outstanding opportunity to showcase your products and services in front of your targeted demographic with a great attendee-to-vendor ratio. Don’t miss this opportunity!

We are expecting 300 geriatric care managers — decision-makers and influencers for the purchase of products and services that support older adults and adults with disabilities. Care Managers ultimately make choices about the direction elder care is headed and provide a variety of services such as assessments, counseling, home care, placement, and guardianship. These professionals work directly with the rapidly growing senior population, their families, and community.

To view the full Exhibitor Prospectus, Click Here!

Enjoy discount exhibit fees when you join NAPGCM as an Affiliate Company Member! Call 520.881.8008 for more information.

When:
Wednesday, September 21, 2011
4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

Registration deadline September 15, 2011

The decision to start a solo geriatric care management practice may be easier than the decision to keep it that way. This webinar will consider issues unique to a solo practice, from business plan to marketing to triage to balancing caseload and hiring experts. Consideration will be given to pricing services, emergency coverage, and support for the solo practitioner. It is appropriate for those just starting out as well as GCMs facing the pressures of growth.

Presenter:
Suzanne Modigliani, LICSW, CMC
Brookline, MA
Suzanne Modigliani, a cum laude graduate of the University of Pennsylvania, earned her master’s in social work from Boston University. Her thirty five years working with families have included positions in child welfare, adoption, mental health, home health and nursing home consultation. She has run a successful solo geriatric care management practice for over fourteen years in the Boston area.

Suzanne has been quoted in numerous national publications. She was medical co-editor of the Harvard Medical School’s Caregiver Handbook. Ms. Modigliani has taught at the Boston University School of Social Work Professional Education Program. She was published in the Journal of Geriatric Care Management.

Suzanne Modigliani, LICSW, CMC, served on the Board of Directors of the National Association of Professional Geriatric Care Managers for eight years where she is a fellow. She is a former President of the New England Chapter. She received the Outstanding Chapter Member Award for 2009.

Registering for an NAPGCM webinar is a two part process.
Step 1: Click the registration link above to register and pay for your webinar.
Step 2: Follow the link on the confirmation page to register for your GoToWebinar ID.