The Annual Conference provides professionals an unparalleled opportunity to learn, network, and engage with leaders within the field. An entire day is dedicated for a Basics Workshop tailored to provide a basic understanding of Elder and Special Needs Law. This workshop will be open to any Elder and Special Needs Law professional.

2012 Annual Conference: April 26-28
2012 Basics Workshop: April 25
Renaissance Seattle Hotel
Seattle, Washington

For more information please visit the NAELA Website.

Learn more about the opportunities for your professional practice. Keeping up with new models of care, new rules and regulations, new research and evidence-based practice, and new forms of technology are an ever growing challenge. CMSA’s Annual Conference helps meet that challenge by providing a myriad of focused educational sessions, symposiums, poster presentations, and other learning opportunities. You will enjoy four days packed with professional networking opportunities with fellow colleagues and thought leaders in the field of case management. You will also have ample time to visit with more than 300 exhibitors, and enjoy some fabulous food in our legendary Exhibition Hall.

Mary Beth Newman
President, CMSA

For more information please visit the CMSA website.

There will be a reception on Sunday evening with a full day of sessions (and our chapter meeting) on Monday.  There will be sessions Tuesday morning–the conference will end at 12:30pm.

This location is just inside the Baltimore Beltway (I-695) (Exit 27A Dulaney Valley Road)

The hotel room rate for the conference will be $139/night for a single or double ; $159/night for a triple; and $179/night for a quad.  (There is a roll-away bed fee is $30/night)

Parking IS FREE (and plentiful)!!

The conference registration fee will remain at $175 for members and $195 for non-members.  CEs are included in this registration fee.

For more information please visit the Mid-Atlantic Chapter website.

For more information regarding this event, please visit the Alzheimer’s Foundation of America website.

For more information regarding this event please visit the Southeast Chapter Website.

REGISTRATION IS NOW CLOSED!
Building a Geriatric Care Management Business
Led by experts. 8 presentations. Small group discussions. Via teleconference.
NAPGCM is offering a comprehensive curriculum in a small-group format via conference calls over a period of 8 weeks.

February 9 – March 29, 2012
Thursdays at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT
$369 for the series of eight one-hour sessions
On-line registration will be available January 3, 2012.

IMPORTANT NOTES:
-Group is limited to 15 attendees, in order to allow time for group discussion and Q&A. Spaces are filled on a first-come, first-served basis.
-Toll-free conference call-in number provided.
-No registration for individual sections allowed.

EVENT SECTIONS:
Feb 9 – Section 1 – What Defines a Care Management Business – Phyllis Brostoff, CISW, CMC, Stowell Associates, Milwaukee, WI

• Review NAPGCM Code of Ethics & Standards of Practice
• Small Business Development Resources
• Writing a Business Plan
• Writing a Mission Statement

Feb 16 – Section 2 – Financial Development of your Business – Amy Cameron O’Rourke, MPH, CMC, Cameron Group Care Management, Orlando, FL

• Business structure options, tax advice, methods of payment – selecting a small business Accountant
• Establishing small business checking account, business loans – selecting a bank
• Filing paperwork for business legal structure, filing fictitious name application, obtaining tax ID number – selecting an Attorney
• Financial Projections

Feb 23 – Section 3 – Business Management and Economics – Julie Hess, BSN, RN, C, CCM, AMC Care, Saint Louis, MO

• Business hours, leases, staff coverage
• Developing a Budget
• Selecting a Billing Software
• Client Billing Structure
• Payroll

Mar 1 – Section 4 – Business Insurance – Holly B. McGlinn, CPCU, AU, Alcott Insurance Agency, San Diego, CA

• Workers’ Compensation, Care Management Insurance, Auto, Property, Liability, Health, Professional Liability
• HIPAA Compliant Security System

Mar 8 – Section 5 – Website Development & Marketing -Natasha Beauchamp, MSC, Elder Pages Online, Sebastopol, CA

• Market Analysis
• Developing a website
• Advertising Strategy

Mar 15 – Section 6 – Documentation Methods – C. Byron Cordes, LCSW, C-ASWCM, Sage Care Management, San Antonio, TX

• Forms specific to Geriatric Care Management
• Documentation Systems Review
• Emergency Preparedness Protocol
• HIPAA Form

Mar 22- Section 7 – Growing your Business – Liz Barlowe, MA, CMC, Innovate Today, LLC, Seminole, FL

• Classification of Employees
• Business Contracts
• Developing Employee Handbook and Policy and Procedure Manual

Mar 29 – Section 8 – Professionalizing your Business – Judy Mange, MBA, PT, CMC, Aging Well, St. Louis, MO

• GCM Certification options
• Maintaining Continuing Education hours and Supervision
• Developing a Resource Library
• Academic Programs
• Additional Resources

REGISTRATION:
Registration is a two part process, please read before proceeding with your registration.

Step 1: Registration has closed, the event has reached its capacity.

Step 2: After registration has been closed (1 week before start of event) you will be sent additional event information via email. Notifications will only be sent to the email provided on your event registration. Included in your email will be the toll free number with instructions on how to call in, along with any needed documents for discussion.

If you have any questions about registration, please contact the NAPGCM office.

Download our 2012 Conference Brochure
Download our Conference Registration Form
or Click here to begin our online registration process!

It’s not too early to mark your calendars for the 28th Annual NAPGCM Conference, April 18-21, 2012.

The Power of Compassion:
Reaching New Heights!

“The opportunity to learn amazing things and be in the presence of sharing and knowledgeable colleagues makes it worth it every time! ”
- 2011 Conference Attendee

Microsoft’s Home of the Future Tour
Wednesday, April 18, 2012
4 – 7 p.m. (bus departs at 4:15 pm; returns around 6:30 pm depending on traffic)
$30.00 per person (transportation included)
Separate pre-registration is required.  Space is extremely limited.  First come-first served.

If there’s no place like home, there’s definitely no place like the Microsoft Home. The full-scale, futuristic Home, located in Microsoft’s Executive Briefing Center, imagines a future in which interacting with computers is as comfortable as coming home. The home is not open to the public, but 15 NAPGCM members have the chance to tour this terrific space that has enabled Microsoft to prototype a truly holistic view of what the future could look and feel like.  For more information visit

http://www.microsoft.com/presspass/Features/2011/aug11/08-08MicrosoftHome.mspx

Hotel Information:
Rates and Reservations: $179.00 single/double, plus tax.
NAPGCM has a special attendee reservation link, click here to reserve your room today or call 1-888-421-1442 by Wednesday, March 7, 2012. The hotel is expected to sell out so be sure to make your reservations early. Reservations at the group rate are on a first-come, first-served basis and cannot be guaranteed.

Shuttle Services
Downtown Airporter by Shuttle Express
$15 Each Way – It picks up at Sea-Tac airport on the 3rd Floor of the Parking Garage (Ground Transportation area) and drops off at the 7th Street Entrance of the Hotel.
Please visit  https://downtownairporter.com/reservations to book your shuttle service.

Sound Transit Central Link Light Rail
$2.75 Each way – Hotel is located about 2 blocks away from the light rail station once it reaches downtown Seattle

Taxi
Rates vary going to and from downtown Seattle (to and from the airport), depending on the taxi company. Expect to pay anywhere between $35 – $50 (possibly more).

Continuing Education (CE) Information
A uniform certificate of attendance will be provided so that attendees may apply for credit in the states in which they are licensed.  NAPGCM has applied for continuing education contact hours for the conference (including the pre-session and conference intensive) for the following:

• Social Work
• Nursing
• National Academy of Certified Care Managers (NACCM) Care Manager Certified (CMC)
• The State of Washington’s Public Guardianship Office for Washington Guardians
• National Guardianship Association – CGC Certified Guardian
• Commission for Case Manager (CCM) Certification

Please indicate if you would like social work, nursing, CCM, and/or Washington guardianship certificates on your registration form. You must include your license number for social work or nursing. Each certificate costs an additional $12.00 and will be included in your registration packet upon check-in. For NACCM CMC Credits, a Uniform Certificate of Attendance will be provided.

Provider approved by the California Board of Registered Nursing. Provider #15884 for 22.5 Contact Hours.

Additional Event Info:
Click here to visit Seattle’s Convention and Visitors Bureau

More Ahead! Stay tuned to hear about an innovative intensive presented in collaboration with the Frye Museum of Art, a special session on Slow Medicine, and Business Intensives for those just starting out and those who are ready to grow.

Schedule at a Glance
Wednesday, April 18, 2012
7:30 a.m. – 6:00 p.m.
Registration Desk Open

8:00 a.m. – 5:00 p.m.
Pre-Conference Intensive
Care Management 101

9:00 a.m. – 3:00 p.m.
NAPGCM Board of Directors’ Meeting

1:00 p.m. – 4:00 p.m.
Pre-Conference Intensive
here:now- Arts Engagement for Individuals Living with Dementia

6:00 p.m. – 7:00 p.m.
First Time Attendees’ Reception

7:00 p.m. – 9:00 p.m.
Welcome Reception

Thursday, April 19, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 8:15 a.m.
Continental Breakfast

8:30 a.m. – 8:45 a.m.
Welcome/Opening Remarks

8:45 a.m. – 10:15 a.m.
Keynote Address

10:15 a.m. – 11:00 a.m.
Morning Break Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 2:00 p.m.
NAPGCM Business Meeting Luncheon

2:15 p.m. – 3:30 p.m.
Concurrent Breakout Sessions

3:30 p.m.  – 4:00 p.m.
Afternoon Break/Visit with Exhibitors

4:00 p.m. – 5:15 p.m.
Concurrent Breakout Sessions

5:30 p.m. – 6:30 p.m.
NAPGCM Chapter Meetings

7:00 p.m.
Dine-Arounds

Friday April 20, 2012
7:30 a.m. – 2:00 p.m.
Registration Desk Open

7:30 a.m. – 8:30 a.m.
Continental Breakfast/
NAPGCM Committee Meetings

8:45 a.m. – 10:15 a.m.
General Session

10:15 a.m. – 11:00 a.m.
Morning Break/Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:30 p.m.
On Own for Lunch

2:00 p.m. – 5:00 p.m.
Mid-Conference Intensives

6:00 p.m. – 8:00 p.m.
Past Presidents’ Reception
By Invitation Only

Saturday, April 21, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 9:00 a.m.
Certified Members Roundtable

8:00 a.m. – 9:00 a.m.
Continental Breakfast

9:00 a.m. – 10:30 a.m.
General Session

10:30 a.m. – 11:00 a.m.
Morning Break/Book-signing

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 1:30 p.m.
General Session/Luncheon

1:45 p.m. – 3:00 p.m.
Concurrent Breakout Sessions

3:00 p.m. – 3:30 p.m.
Closing Reception

Fees:
$99 for Nonmembers
$59 for NAPGCM Members (Student/Provisional/Associate/Emeritus/Affiliate)
FREE for Certified and Fellow Certified Members

Day:
Wednesday March 7, 2012
Registration Deadline is February 28, 2012

Time:
4pm ET, 3pm CT, 2pm MT, 1pm PT
(The webinar will last approximately 1.5 hours, one hour for presentation time, 30 minutes for Q&A)

Continuing Education Credit Hours (additional information to come)
NAPGCM will apply for 1 CE contact hour from NACCM and NASW.
Provider approved by the California Board of Registered Nursing, Provider # 15884, for 1 Contact Hour.

Attendee must attend entire webinar to receive any CE certificates. Attendees requesting a CE Certificate for Social Work must successfully submit a post test prior to receiving certificates.

Event Information:
Arline Kardasis, co-author of Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises (2011), will share her experiences as an Elder Mediator in Massachusetts who has helped adult family members reach consensus on some of the most difficult decisions they have ever faced together.  Drawing from her work with Geriatric Care Managers, she will discuss the types of disputes that GCMs have referred to her firm and will explain why families get “stuck ” in a conflict.  This program will provide insights and techniques for GCMs to help them “think like a mediator” in order to uncover the interests that are at the heart of every dispute.  She will also discuss how to: convene a productive family meeting, determine who should be at the table, and craft an agenda that can create a roadmap to resolution.

This program will provide you with new skills for working with challenging families and help you to determine when a mediator might be needed.  Mediators frequently refer to GCMs to provide the professional advice needed for families in crises and GCMs can call upon mediators when their clients’ needs are not being met due to ongoing discord among family members.   Arline will discuss  recent cases where GCMs and Elder Mediators have worked hand and glove to help families move forward when the well-being of a loved one was at risk.

Objectives:
Participants will be able to:

• Identify the most common conflicts encountered by families and aging family members.
• Apply techniques to convene productive family meetings.
• Determine when a mediator may be the intervention of choice (or determine when to use the services of a mediator).

About the Presenter:  
Arline Kardasis
Elder Decisions
A Division of Agreement Resources, LLC
30 Walpole Street
Norwood, MA

Arline Kardasis is a mediator, trainer and founding partner of Agreement Resources, LLC and its subsidiary, Elder Decisions in Norwood, MA. Her mediation, coaching and training practice is primarily focused on elder/adult family disputes.

Arline designs and delivers advanced trainings in Elder/Adult Family Mediation for experienced practitioners. Participants have traveled to Massachusetts to attend these programs from more than 20 states and from Germany, the UK, Switzerland, New Zealand and Australia.

She has been invited to speak at the Harvard Law School Program on Negotiation, the Sino-U.S. Judicial Mediation Exchange Program, The American Bar Association, the National Association of Professional Geriatric Care Managers, the National Academy of Elder Law Attorneys (NAELA), and the Northeast Human Resources Association.  Arline regularly lectures to Social Workers, Geriatric Care Managers, and to the public on the use of mediation for resolving adult family disputes around elder transitions, eldercare, inheritance and family property.

Arline served as a founding tri-chair of the Elder Decision-Making and Conflict Resolution Section of the Association for Conflict Resolution (ACR). She served for many years on the Board of Directors of the Association for Conflict Resolution- New England Chapter and is the former Vice President of the Chapter. She was the Newsletter Editor of the Chapter for several years.  She also served on the Public Awareness Subcommittee for the Massachusetts Trial Court’s Standing Committee on Dispute Resolution.

She received her BA in Political Science and Urban Studies from Boston University and her MAT with honors from Simmons College. She also attended the Harvard Law School Mediation Semester.

Arline Kardasis co-authored “Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles and Eldercare Crises” (published in 2011).  She also co-wrote “When Aging Issues Lead to Family Conflict” for Massachusetts Lawyers Weekly.

Registering for an NAPGCM Webinar is a two part process

Step 1: CLICK HERE to begin the registration process. Please remember to log in if you are a current NAPGCM member. For those who are not members, you may create a nonmember account that can be used to access events.

Step 2: You will receive an email containing the link to receive your Webinar ID. The Webinar ID will be used to log in on the day of the event.

For questions or concerns regarding registration please contact an NAPGCM staff member using our contact us form.

Day:
Wednesday February 22, 2012
Registration Deadline is February 15, 2012

Time:
4pm ET, 3pm CT, 2pm MT, 1pm PT
(The webinar will last approximately 1.5 hours, one hour for presentation time, 30 minutes for Q&A)

Overview:
This webinar is designed to help the care manager set up systems designed to improve cash flow and free up their time to focus on what they love to do which is to Manage the Care of their Clients.  Participants will learn strategies for increasing their cash flow and decrease their days outstanding in A/R in addition to creative strategies for upfront payments.  Support materials will be provided to support strategies discussed.

About the Presenter:
Amy Cameron O’Rourke, MPH, NHA, CMC
Founder and President, The Cameron Group
Orlando, FL

Amy Cameron O’Rourke is founder and President of The Cameron Group, a Professional Geriatric Care Management company located in Orlando, Florida. She founded the company in 1999.  Mrs. O’Rourke has 30 years experience in health care, 23 specifically in the field of aging.  She holds a Master’s Degree in Public Health and a Master’s Certificate in Gerontology from the University of South Carolina.  She is a Licensed Nursing Home Administrator.

Amy is a certified care manager.  She has served on the Florida Geriatric Care Managers Association (FGCMA) board, holding various positions including Treasurer, Conference Committee Co-Chair, and Education Co-Chair; she has previously served as Orlando Unit Leader of the FGCMA for four years. Amy has been active with the National Association of Professional Geriatric Care Managers (NAPGCM) serving on the Conference Committee for two years, one of which was as the Conference Chair.

In 2001, Amy was honored as the recipient of the National Entrepreneurial Achievement Award from   American Express for her vision and innovation she and was featured in the Orlando Business Journal in the Entrepreneur Profile section in March, 2010.  In 2011, Amy was named one of 15 “Women Who Mean Business” by the Orlando Business Journal.

She has been a great lecturer on “Bootstrap Financing” for Rollins College School of Business and at Full Sail for their course of Entrepreneurship.  She has had to exercise many strategies in growing her business and is open to sharing her ideas with others.

Previous community involvement includes Florida Executive Women Membership, Board Member for Lutheran Counseling Services, and Alzheimer’s Association Local Leadership Council.

Registering for an NAPGCM Webinar is a two part process

Step 1: CLICK HERE to begin the registration process. Please remember to log in if you are a current NAPGCM member. For those who are not members, you may create a nonmember account that can be used to access events.

Step 2: You will receive an email containing the link with your Webinar ID (which will be used for the day of).

For questions/concerns regarding registration please contact an NAPGCM staff member using our contact us form.

For more information regarding this event, please visit the New England Chapter Website.

Hotel Information

Best Western Royal Plaza Hotel and Trade Center
181 Boston Post Road West   Marlborough, MA 01752-1883
Toll Free (888) 543-9500 – (508) 460-0700 – Fax (508) 480-9343