Date/Time:
September 20, 2012
4:00 P.M – 5:30 P.M. ET

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
Continuing Education Hours are not available for business webinars.

Presenter Information:
Presented by Becky Warren.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: Click Here to begin the registration process including payment for this webinar.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

Date/Time:

Title:
Grief Issues: How Caregivers Deal with a “Jerry Springer” Family

Today’s families are increasingly non-traditional in makeup and behaviors.  A terminal illness and anticipating death can elevate tensions between caregivers, family members, medical personnel, and interested others.  While many know about the dysfunctional family, some are less aware of the dysfunctioning family which under the strain of illness becomes unstable and predictable. In this seminar, practical information will be shared to help caregivers navigate and negotiate with difficult families.

Objectives:

• Distinguish between functional, dysfunctional, and dysfunctioning families.
• Examine ways “Jerry Springer” families experience anticipatory grief.
• Objective Three: Identify the “Tension Elevators” that complicate caregiving.

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
NAPGCM will apply for 1 CE contact hour from NACCM and NASW.
Provider approved by the California Board of Registered Nursing, Provider # 15884, for 1 Contact Hour.

Attendee must attend entire webinar to receive any CE certificates. Attendees requesting a CE Certificate for Social Work must successfully submit a post test prior to receiving certificates.

Presenter Information:
Harold Ivan Smith, DMin, FT
Kansas City MO

Harold Ivan Smith is a grief specialist on the teaching faculties of Saint Luke’s Hospital, Kansas City, Missouri, and the Carondolet Medical Institute in Eau Claire, Wisconsin. He is recognized as a Fellow in Thanatology by the Association for Death Education and Counseling. He has also received the Distinguished Service Award from ADEC in 2009.  He has served as Co-Chair of the ADEC Conferences in Albuquerque in 2005 and Kansas City in 2010. He earned the doctorate from Asbury Theological Seminary and the EdS. from George Peabody College of Vanderbilt University. He speaks frequently to grievers and grief counselors and educators. He has lectured in Vietnam, Taiwan, Switzerland, England and Haiti.  His writing as been published in Illness, Loss, and Crisis, Living with Loss, The Director, The Forum and other magazines. His forthcoming book is Borrowed Narratives (Routledge) to be released at ADEC 2011. His primary research is on borrowing narratives from the griefs of U.S. Presidents and First Ladies.  He has facilitated Grief Gatherings, creative storytelling groups for grievers, at Saint Luke’s Hospital, Kansas City, Missouri, for fifteen years. His books include: ABCS of Healthy Bereavement, On Grieving the Death of a Father, Grievers Ask, Grieving the Death of a Mother, Griefkeeping: Learning How Long Grief Lasts, and I Don’t Know What to Say.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: CLICK HERE to begin the registration process including payment for this webinar. If you are an NAPGCM Member, please remember to log in to receive your member discount.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

Title:
How to Develop a Client and Capture Your Time Effectively

Attendees will learn strategies to help cultivate clients through effectively demonstrating value.  Verbal and written communication approaches to foster long-term clients will be discussed.  Strategies will also be presented to ensure your time is captured effectively. 

Fees:

• Business Webinars: $29.95 for all members and $69.95 for nonmembers
• Clinical Webinars: $59.00 for all members (with the exception of Fellow/Certified and Certified Members), $99.00 for nonmembers.
  Fellow/Certified and Certified Members receive free clinical webinars as part of their membership benefits.

CE (Continuing Education) Information:
Continuing Education Hours are not available for business webinars.

Presenter Information:
As President of Innovate Today, Liz Barlowe brings more than 25 years of experience in the aging and disability field.  She provides direct care management services as well as consults with businesses to ensure the standard of care management excels.  Liz is a native of Pinellas County, Florida and has spent her career improving the lives of seniors and supporting their families.

For the past ten years Liz was Vice President of Operations for a local care management company.  In addition, she was the founding administrator of a licensed, private duty Homecare Company.  Her leadership grew both entities to become successful statewide and nationally recognized industry leaders.  Prior to this Liz served as Executive Director of an assisted living facility designed for individuals with Alzheimer’s disease.  She has additional experience in managing assisted living facilities and non-profit senior services agencies.

Liz has received the Fellow designation from the National Association of Professional Geriatric Care Managers (NAPGCM).   The NAPGCM confers the designation, “Fellow of the Leadership Academy” to recognize those Certified Geriatric Care Managers who have demonstrated themselves to be advanced practitioners and experts in the field of geriatric care management. She is a Past President of the Association’s Florida Chapter and the current Co-Leader of the Chapter’s Tampa Bay Unit.  Liz received the 2009 Outstanding Florida Chapter Member award.   She remains active in NAPGCM and because of her expertise in the field was asked to provide updating for the “Preparing for Emergencies” chapter of the Handbook of Geriatric Care Management, third edition (Jones & Bartlett Publishers), 12/10.

Innovate Today services include assisting businesses develop and expand care management practices.  She prides herself on her compassionate, empowering approach which serves her clients well in difficult circumstances.  Liz leads executive business development groups and provides individual and group trainings throughout the country as part of her commitment to the care management industry.

Liz received her Bachelor’s Degree in Social Work from Western Carolina University and her Master’s Degree in Gerontology from the University of South Florida.  In addition to her professional roles Liz is also a popular speaker at national industry-related conferences.

Reminders:

• Please be sure to register before the cutoff date (one week before webinar). Registrations will NOT be accepted after the cutoff date has passed.
• Please remember to use one email address for registration, your confirmation and Webinar ID will only be sent to the email used to register. Please remember to check your email for your Webinar ID (to be used the day of the event).

Registering for an NAPGCM webinar is a two part process.
Step 1: Click Here to begin the registration process including payment for this webinar. If you are an NAPGCM Member, please remember to log in to receive your member discount.
Step 2: Upon receipt of your registration (from step 1), you will be sent an email containing a link to receive your Webinar ID. Please save your ID – it will be used on the day of the event to log into the session.

Did you miss an Event?
If you missed one of our recent educational webinars, please visit our NAPGCM Store. Webinar Downloads are made available approximately 2 weeks after an event. For more information and to purchase a downloadable version, click here.

Cancellation Policy:
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. For clinical webinars, CE contact hours will not be available to those who are not able to attend the entire event.

In the unfortunate event that a webinar needs to be cancelled or rescheduled NAPGCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NAPGCM will refund the registration fee or place a credit towards a future event.

Click here for a Primer on how to Participate.

The Annual Conference provides professionals an unparalleled opportunity to learn, network, and engage with leaders within the field. An entire day is dedicated for a Basics Workshop tailored to provide a basic understanding of Elder and Special Needs Law. This workshop will be open to any Elder and Special Needs Law professional.

2012 Annual Conference: April 26-28
2012 Basics Workshop: April 25
Renaissance Seattle Hotel
Seattle, Washington

For more information please visit the NAELA Website.

Learn more about the opportunities for your professional practice. Keeping up with new models of care, new rules and regulations, new research and evidence-based practice, and new forms of technology are an ever growing challenge. CMSA’s Annual Conference helps meet that challenge by providing a myriad of focused educational sessions, symposiums, poster presentations, and other learning opportunities. You will enjoy four days packed with professional networking opportunities with fellow colleagues and thought leaders in the field of case management. You will also have ample time to visit with more than 300 exhibitors, and enjoy some fabulous food in our legendary Exhibition Hall.

Mary Beth Newman
President, CMSA

For more information please visit the CMSA website.

There will be a reception on Sunday evening with a full day of sessions (and our chapter meeting) on Monday.  There will be sessions Tuesday morning–the conference will end at 12:30pm.

This location is just inside the Baltimore Beltway (I-695) (Exit 27A Dulaney Valley Road)

The hotel room rate for the conference will be $139/night for a single or double ; $159/night for a triple; and $179/night for a quad.  (There is a roll-away bed fee is $30/night)

Parking IS FREE (and plentiful)!!

The conference registration fee will remain at $175 for members and $195 for non-members.  CEs are included in this registration fee.

For more information please visit the Mid-Atlantic Chapter website.

For more information regarding this event, please visit the Alzheimer’s Foundation of America website.

For more information regarding this event please visit the Southeast Chapter Website.

REGISTRATION IS NOW CLOSED!
Building a Geriatric Care Management Business
Led by experts. 8 presentations. Small group discussions. Via teleconference.
NAPGCM is offering a comprehensive curriculum in a small-group format via conference calls over a period of 8 weeks.

February 9 – March 29, 2012
Thursdays at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT
$369 for the series of eight one-hour sessions
On-line registration will be available January 3, 2012.

IMPORTANT NOTES:
-Group is limited to 15 attendees, in order to allow time for group discussion and Q&A. Spaces are filled on a first-come, first-served basis.
-Toll-free conference call-in number provided.
-No registration for individual sections allowed.

EVENT SECTIONS:
Feb 9 – Section 1 – What Defines a Care Management Business – Phyllis Brostoff, CISW, CMC, Stowell Associates, Milwaukee, WI

• Review NAPGCM Code of Ethics & Standards of Practice
• Small Business Development Resources
• Writing a Business Plan
• Writing a Mission Statement

Feb 16 – Section 2 – Financial Development of your Business – Amy Cameron O’Rourke, MPH, CMC, Cameron Group Care Management, Orlando, FL

• Business structure options, tax advice, methods of payment – selecting a small business Accountant
• Establishing small business checking account, business loans – selecting a bank
• Filing paperwork for business legal structure, filing fictitious name application, obtaining tax ID number – selecting an Attorney
• Financial Projections

Feb 23 – Section 3 – Business Management and Economics – Julie Hess, BSN, RN, C, CCM, AMC Care, Saint Louis, MO

• Business hours, leases, staff coverage
• Developing a Budget
• Selecting a Billing Software
• Client Billing Structure
• Payroll

Mar 1 – Section 4 – Business Insurance – Holly B. McGlinn, CPCU, AU, Alcott Insurance Agency, San Diego, CA

• Workers’ Compensation, Care Management Insurance, Auto, Property, Liability, Health, Professional Liability
• HIPAA Compliant Security System

Mar 8 – Section 5 – Website Development & Marketing -Natasha Beauchamp, MSC, Elder Pages Online, Sebastopol, CA

• Market Analysis
• Developing a website
• Advertising Strategy

Mar 15 – Section 6 – Documentation Methods – C. Byron Cordes, LCSW, C-ASWCM, Sage Care Management, San Antonio, TX

• Forms specific to Geriatric Care Management
• Documentation Systems Review
• Emergency Preparedness Protocol
• HIPAA Form

Mar 22- Section 7 – Growing your Business – Liz Barlowe, MA, CMC, Innovate Today, LLC, Seminole, FL

• Classification of Employees
• Business Contracts
• Developing Employee Handbook and Policy and Procedure Manual

Mar 29 – Section 8 – Professionalizing your Business – Judy Mange, MBA, PT, CMC, Aging Well, St. Louis, MO

• GCM Certification options
• Maintaining Continuing Education hours and Supervision
• Developing a Resource Library
• Academic Programs
• Additional Resources

REGISTRATION:
Registration is a two part process, please read before proceeding with your registration.

Step 1: Registration has closed, the event has reached its capacity.

Step 2: After registration has been closed (1 week before start of event) you will be sent additional event information via email. Notifications will only be sent to the email provided on your event registration. Included in your email will be the toll free number with instructions on how to call in, along with any needed documents for discussion.

If you have any questions about registration, please contact the NAPGCM office.

Download our 2012 Conference Brochure
Download our Conference Registration Form
or Click here to begin our online registration process!

It’s not too early to mark your calendars for the 28th Annual NAPGCM Conference, April 18-21, 2012.

The Power of Compassion:
Reaching New Heights!

“The opportunity to learn amazing things and be in the presence of sharing and knowledgeable colleagues makes it worth it every time! ”
- 2011 Conference Attendee

Microsoft’s Home of the Future Tour - SOLD OUT!
Wednesday, April 18, 2012
4 – 7 p.m. (bus departs at 4:15 pm; returns around 6:30 pm depending on traffic)
$30.00 per person (transportation included)
Separate pre-registration is required.  Space is extremely limited.  First come-first served.

If there’s no place like home, there’s definitely no place like the Microsoft Home. The full-scale, futuristic Home, located in Microsoft’s Executive Briefing Center, imagines a future in which interacting with computers is as comfortable as coming home. The home is not open to the public, but 15 NAPGCM members have the chance to tour this terrific space that has enabled Microsoft to prototype a truly holistic view of what the future could look and feel like.  For more information visit

http://www.microsoft.com/presspass/Features/2011/aug11/08-08MicrosoftHome.mspx

Hotel Information:
Rates and Reservations: $179.00 single/double, plus tax.
NAPGCM has a special attendee reservation link, click here to reserve your room today or call 1-888-421-1442 by Wednesday, March 7, 2012. The hotel is expected to sell out so be sure to make your reservations early. Reservations at the group rate are on a first-come, first-served basis and cannot be guaranteed.

Shuttle Services
Downtown Airporter by Shuttle Express
$15 Each Way – It picks up at Sea-Tac airport on the 3rd Floor of the Parking Garage (Ground Transportation area) and drops off at the 7th Street Entrance of the Hotel.
Please visit  https://downtownairporter.com/reservations to book your shuttle service.

Sound Transit Central Link Light Rail
$2.75 Each way – Hotel is located about 2 blocks away from the light rail station once it reaches downtown Seattle

Taxi
Rates vary going to and from downtown Seattle (to and from the airport), depending on the taxi company. Expect to pay anywhere between $35 – $50 (possibly more).

Continuing Education (CE) Information
A uniform certificate of attendance will be provided so that attendees may apply for credit in the states in which they are licensed.  NAPGCM has applied for continuing education contact hours for the conference (including the pre-session and conference intensive) for the following:

• Social Work
• Nursing
• National Academy of Certified Care Managers (NACCM) Care Manager Certified (CMC)
• The State of Washington’s Public Guardianship Office for Washington Guardians
• National Guardianship Association – CGC Certified Guardian
• Commission for Case Manager (CCM) Certification

Please indicate if you would like social work, nursing, CCM, and/or Washington guardianship certificates on your registration form. You must include your license number for social work or nursing. Each certificate costs an additional $12.00 and will be included in your registration packet upon check-in. For NACCM CMC Credits, a Uniform Certificate of Attendance will be provided.

Provider approved by the California Board of Registered Nursing. Provider #15884 for 22.5 Contact Hours.

Additional Event Info:
Click here to visit Seattle’s Convention and Visitors Bureau

More Ahead! Stay tuned to hear about an innovative intensive presented in collaboration with the Frye Museum of Art, a special session on Slow Medicine, and Business Intensives for those just starting out and those who are ready to grow.

Schedule at a Glance
Wednesday, April 18, 2012
7:30 a.m. – 6:00 p.m.
Registration Desk Open

8:00 a.m. – 5:00 p.m.
Pre-Conference Intensive
Care Management 101

9:00 a.m. – 3:00 p.m.
NAPGCM Board of Directors’ Meeting

1:00 p.m. – 4:00 p.m.
Pre-Conference Intensive
here:now- Arts Engagement for Individuals Living with Dementia

6:00 p.m. – 7:00 p.m.
First Time Attendees’ Reception

7:00 p.m. – 9:00 p.m.
Welcome Reception

Thursday, April 19, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 8:15 a.m.
Continental Breakfast

8:30 a.m. – 8:45 a.m.
Welcome/Opening Remarks

8:45 a.m. – 10:15 a.m.
Keynote Address

10:15 a.m. – 11:00 a.m.
Morning Break Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 2:00 p.m.
NAPGCM Business Meeting Luncheon

2:15 p.m. – 3:30 p.m.
Concurrent Breakout Sessions

3:30 p.m.  – 4:00 p.m.
Afternoon Break/Visit with Exhibitors

4:00 p.m. – 5:15 p.m.
Concurrent Breakout Sessions

5:30 p.m. – 6:30 p.m.
NAPGCM Chapter Meetings

7:00 p.m.
Dine-Arounds

Friday April 20, 2012
7:30 a.m. – 2:00 p.m.
Registration Desk Open

7:30 a.m. – 8:30 a.m.
Continental Breakfast/
NAPGCM Committee Meetings

8:45 a.m. – 10:15 a.m.
General Session

10:15 a.m. – 11:00 a.m.
Morning Break/Book-signing/Visit with Exhibitors

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:30 p.m.
On Own for Lunch

2:00 p.m. – 5:00 p.m.
Mid-Conference Intensives

6:00 p.m. – 8:00 p.m.
Past Presidents’ Reception
By Invitation Only

Saturday, April 21, 2012
7:30 a.m. – 5:00 p.m.
Registration Desk Open

7:30 a.m. – 9:00 a.m.
Certified Members Roundtable

8:00 a.m. – 9:00 a.m.
Continental Breakfast

9:00 a.m. – 10:30 a.m.
General Session

10:30 a.m. – 11:00 a.m.
Morning Break/Book-signing

11:00 a.m. – 12:15 p.m.
Concurrent Breakout Sessions

12:15 p.m. – 1:30 p.m.
General Session/Luncheon

1:45 p.m. – 3:00 p.m.
Concurrent Breakout Sessions

3:00 p.m. – 3:30 p.m.
Closing Reception